Job Description

Connect Staffing is actively recruiting skilled candidates for Customer Service positions in north Orange County, CA, and beyond!

This job order has been posted as a waitlist to help pre-qualify candidates to be contacted when we receive new opportunities.

Schedules: 1st shift, Monday - Friday

Pay Range: $18.00 - $25.00 per hour (based on position availability)

General Requirements:

• Recent experience in directly serving customers in a retail, call center, or office environment.
• Willing to submit to background and drug screenings.
• Must be reliable, punctual, and able to work in a fast-paced environment.
• Prior experience in positions such as Customer Support Specialist, Customer Service Representative, Call Center Agent, Retail Associate, or similar is a big plus!
• Be 18 years or older.

Benefits:

• Affordable Health and Dental Plans
• Cal-Savers Benefits
• Referral Program

Responsibilities may include:

• Respond to customer questions about products, services, or company policies via phone, email, chat, or in person.
• Address and resolve complaints, concerns, and product or service-related problems in a timely and professional manner.
• Assist customers with placing orders, processing payments, and managing returns or exchanges.
• Collect and document feedback from customers, ensuring that it is shared with appropriate teams for improvement.
• Strive to provide a positive customer experience by being polite, professional, and helpful, maintaining high service standards.

How to apply on jobs.connectstaffing.com:

1. Attach a resume when you "quick apply" to a job OR if you don't have a resume, please complete a general application with us first at hrcenter.ontempworks.com/en/CNN . Afterward, you may "quick apply" to any job without a resume.
2. All applicants meeting minimum requirements will receive an SMS text inviting them to participate in an AI-based interview. This gives you the chance to describe your relevant skills and experience so you may be fully considered for each opportunity.

Connect Staffing

Job Tags

Hourly pay, Day shift, Monday to Friday,

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