Job Description

Job Description

Job Description

Contract & Program Manager

Location: Remote (Nationwide)

Reports To: Chief Executive Officer

Position Type: Full-Time | Exempt

About Prov

Prov is a leader in licensing examination services, dedicated to delivering secure, accessible, and effective testing solutions. We serve a wide range of industries and government partners nationwide, with a focus on precision, professionalism, and service excellence.

Position Summary

Prov is seeking a Contract & Program Manager to ensure full compliance with a key client contract to include leading program coordination for test development for that contract. This role requires a balance of literal contract interpretation, client liaison duties, and internal leadership to ensure all commitments are executed accurately. The ideal candidate is detail-oriented, organized, communicative, and capable of transforming contractual obligations into strategic deliverables.

Key Responsibilities

• Contract Compliance & Oversight
• Interpret and enforce the terms of the contract with accuracy.
• Ensure that all deliverables, timelines, and quality standards are fulfilled exactly as written.
• Monitor contract performance and escalate risks of non-compliance.
• Client Liaison
• Serve as the primary point of contact for the client on all contract-related matters.
• Communicate clearly and professionally to maintain alignment on goals and expectations.
• Address and resolve client concerns within the scope of the agreement.
• Internal Coordination
• Translate contract terms into internal operational action items.
• Provide direction and oversight to internal teams on execution of contractual responsibilities.
• Conduct audits and internal reviews to ensure alignment with the contract.
• Contract Driven Test Development Management
• Develop and implement strategies for exam development in alignment with contracted client goals.
• Ensure clients exams meet quality standards and applicable regulatory requirements.
• Coordinate internal and external resources to support test creation and distribution.
• Identify and mitigate risks related to the exam development process.
• Develop contingency plans to address potential challenges or delays.
• Maintain documentation of decisions, updates, and process changes.
• Provide stakeholders with regular reports on test development progress and compliance.

Required Qualifications

• Bachelor's degree in Business Administration, Management, Education, or a related field.
• Minimum of 3 years' experience in contract management, project management, or program coordination.
• Strong written and verbal communication skills.
• Exceptional attention to detail and ability to interpret complex documents literally.
• Proven ability to lead internal teams and interface with external stakeholders.
• Experience tracking deliverables and managing performance across teams.

Preferred Qualifications

• Project Management Professional (PMP) certification.
• Experience in exam development, educational services, or a compliance-heavy environment.
• Familiarity with regulatory contracts or government partnerships.

Compensation and Benefits

Salary Range: $85,000 - $105,000 annually (commensurate with experience)

• Benefits Include:
• Remote work flexibility
• Health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development

How to Apply

Please submit your resume and a brief cover letter outlining your experience in contract compliance and program coordination. Finalists may be asked to review a sample contract excerpt or provide evidence of contract/program compliance during the pre-interview process.

Background Check Disclaimer:
As part of our hiring process, Prov conducts background checks on all final candidates. Employment is contingent upon the successful completion of this background screening, which may include verification of employment history, education, and a review of any relevant criminal records, in accordance with applicable laws and regulations.

Job Tags

Full time, Contract work, Remote work,

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